Job description -
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STAG is a menswear boutique founded and based in Austin, Texas, with a focus on quality products, friendly and approachable service, and an inspiring store experience.
The Sales Leader provides support to the General Manager by acting as a role model for outstanding sales performance & customer care; motivating, coaching, & supervising the sales team; gathering & sharing product information within the organization; monitoring tasks to ensure a balance of excellent customer service & peak productivity; and managing sales tools & initiatives.
The Sales Leader is also responsible for the operational duties of opening and closing the store, including staff supervision when no member of management is present.
SALES LEADERSHIP
- Acts as a sales leader in the store and personally contributes to the successful
achievement of all established sales goals
- Coaches and motivates staff to create and maintain a friendly and approachable sales
environment to meet and exceed sales goals
- Researches and communicates product knowledge to entire organization on an
ongoing basis to educate staff, build expertise & credibility, and drive sales
- Assists in the development and ongoing improvement of the Sales Associate selling
curriculum
- Provides feedback on both individual and store developmental opportunities
- Monitors the balance of non-selling tasks and customer service, prioritizing workload
and resources to maximize sales
- Works with other Sales Leaders to utilize and enrich sales tools to drive business.
- Runs regular sales contests to motivate staff and focus on specific products or
categories
- Is responsible, in partnership with the GM, for communication with customers, both
written and verbal, to resolve service or product issues
STORE OPERATIONS & MAINTENANCE
- Responsible for the daily opening and closing duties, including cash handling,
banking, cleaning, maintenance, and office organization
- Places great attention on and is accountable for the accurate and appropriate
replenishment of the sales floor, understanding the importance it has in driving sales results
COMMUNICATION
- Openly & honestly communicates with fellow Sales Leaders, Management, Staff, and
Owners on all store matters, including staff needs, sales challenges, customer feedback, and improvement opportunities
- Supports an open, inclusive, team-focused environment amongst staff and
management team and encourages two-way dialogue
· Monitors customer feedback both in-store and on-line, and develops responses and action plans as needed
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About STAG Provisions For Men
STAG is a brand of menswear boutiques founded in Austin, Texas with stores in Austin, Dallas, and an online business at stagprovisions.com. STAG focuses on quality products, friendly and approachable service, and an inspiring store experience. STAG has been named a “Top Ten Men’s Store in America” by both GQ & Esquire Magazines.
STAG offers competitive compensation, comprehensive benefits and a generous discount. Only candidates selected for further consideration will be contacted. STAG is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift