Sales Lead - STAG Nashville

JOB DESCRIPTION

STAG is a menswear boutique founded and based in Austin, Texas, with a focus on quality products, friendly and approachable service, and an inspiring store experience.

The Sales Lead provides support to the Sales Manager by acting as a role model for outstanding sales performance & customer care; motivating, coaching, & supervising the sales team; gathering & sharing product information within the organization; monitoring tasks to ensure a balance of excellent customer service & peak productivity; and managing sales tools like the customer request log, loyalty program, & contests. The Sales Leader is also responsible for the operational duties of opening and closing the store, including staff supervision when no member of management is present.

SALES LEADERSHIP

  • Acts as a sales leader in the store and personally contributes to the successful achievement of all sales goals established
  • Coaches and motivates staff to create and maintain a friendly and approachable sales environment to meet and exceed sales goals
  • Researches and communicates product knowledge to entire organization on an ongoing basis to educate staff, build expertise & credibility, and drive sales
  • Assists Sales Manager in the development and ongoing improvement of the Sales Associate selling curriculum
  • Provides feedback to Sales Manager on both individual and store developmental opportunities
  • Monitors the balance of non-selling tasks and customer service, prioritizing workload and resources to maximize sales
  • Works with other Sales Leaders to utilize and enrich sales tools to drive business. These include the customer request log, LOOTS program, and other customer focused incentive programs or promotions
  • Runs regular sales contests to motivate staff and focus on specific products or categories
  • In partnership with Sales Manager, is responsible for communication with customers, both written and verbal, to resolve service or product issues

STORE OPERATIONS & MAINTENANCE

  • Responsible for the daily opening and closing duties, including cash handling, banking, cleaning, maintenance, and office organization
  • Places great attention on and is accountable for the accurate and appropriate replenishment of the sales floor, understanding the importance it has in driving sales results

COMMUNICATION

  • Openly & honestly communicates with fellow Sales Leaders, Management, Staff, and Owners on all store matters, including staff needs, sales challenges, customer feedback, and improvement opportunities
  • Supports an open, inclusive, team-focused environment amongst staff and management team and encourages two-way dialogue
  • Monitors customer feedback both in-store and on-line, and develops responses and action plans as needed

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About STAG Provisions For Men
STAG is a menswear boutique founded in Austin, Texas with stores in Austin, TX, Dallas, TX, and an online business at stagprovisions.com. STAG focuses on quality products, friendly and approachable service, and an inspiring store experience. STAG has been named a “Top Ten Men’s Store in America” by both GQ & Esquire Magazines.
STAG offers competitive compensation, comprehensive benefits and a generous discount. Only candidates selected for further consideration will be contacted. STAG is an Equal Opportunity Employer.

Job Type: Full-time

Salary: 

  • $18.00 per hour + Bonus

Benefits: 

  • Dental Insurance
  • Employee Discount
  • Paid Time Off
  • Vision Insurance

Shift:

  • 8 Hour Shift

Ability to Relocate:

  • Nashville, TN 37204: Relocate before starting work (required)

Work: 

  • In Person

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    About STAG Provisions:

    STAG is a menswear boutique founded in Austin, Texas with stores in Austin, Dallas, and an online business at stagprovisions.com. STAG focuses on quality products, friendly and approachable service, and an inspiring store experience. STAG has been named a “Top Ten Men’s Store in America” by both GQ & Esquire Magazines.

    STAG offers competitive compensation, comprehensive benefits and a generous discount. Only candidates selected for further consideration will be contacted. STAG is an Equal Opportunity Employer.

    Job Type: Full-time

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